FOUNDERS

Robin Nurse

Robin Nurse

Founder & Managing Director
Michele Tucci

Michele Tucci

Co-founder

With over two decades working in career services and professional development, Robin appreciates the challenges inherent in becoming “career ready”. She has led and directed career service programs and departments for INSEAD, Hult International Business School and several other higher education institutions, helping students to build lifelong career management skills. Additionally Robin volunteers as a skills and leadership training workshop facilitator for community services and non-profits in and around New York City. With a keen interest in minority and social programs, Robin works with Jack & Jill of America and Tender Steps of New York supporting teens and young women in development of the skills, tools and knowledge necessary to succeed in a globalized world.

Prior to founding 10 Steps Ahead, Robin began her career as a consultant providing intercultural solutions and products for government, organizations and business executives in Tokyo, Japan. Robin also led the leadership development program for young managers at McCann-Ericson, Tokyo for three years, and then joined TMP Hudson Worldwide as Practice Director, Consumer and Healthcare. Robin also has experience setting up human resources operations and staffing functions for start-up businesses in Asia, the UK and US.

Robin holds a B.A. in Politics from Fordham University, New York and an MSc in International Business and Enterprise from the University of Glasgow, Scotland.

Michele is Director of International Business Development at Mint Payments, an omni-channel payments and processing solution headquartered in Australia.

With 16 years of experience in payments, mobile and e-commerce solutions, Michele has held business development, consulting, marketing, and product management positions in the U.S., U.K., Europe, and Asia. Prior to working with start-ups, Michele was Product Manager – Value Added Services at Telecom Italia Mobile, the largest telecom operator in Italy, and Jr. Product Manager at the mobile commerce pioneer 12Snap. He is also a Reserve Officer of the Italian Navy.

Michele earned a MBA from Hult International Business School (USA and China campuses) and a BA in Business Economic Science from Università degli Studi di Bari (Italy).

ADVISORS

Dr. Farhoud Kafi

Dr. Farhoud Kafi

Senior Advisor and Facilitator

With over 35 years of teaching and business management experience, Dr. Kafi is a recognized leader in education and entrepreneurship. As President of Babson Global, Dr. Kafi oversees the global implementation of entrepreneurship programs, helping higher education institutions and corporate organizations embrace “Entrepreneurial Thought and Action” to bring about social change. Dr. Kafi has also served as Associate Dean and Director at Hult International Business School in San Francisco and Shanghai in addition to leading a variety of business ventures, including Piexus Solutions, LexCom, Inc., and the Matrix Corporation. He has served on the faculty of Babson College since 1979 and the faculties of Brandeis College, Suffolk University, Northeastern and Boston Universities.

James Chen

James Chen

Advisor

James is a solution-oriented facilitator and consultant with strengths in communication, strategy, project management, human resource management, talent development and multicultural team management. He has rich experience in HR/Strategy Consulting and international practices in the US, UK, Middle East, Asia and Greater China.

Damiao Lo

Damiao Lo

Senior Consultant and Facilitator

Damiao Lo is a business solutions consultant and executive coach whose systematic approach and holistic solutions to his clients’ problems stem from his broad expertise in business and strategy. His clients consistently rely on him to deliver additional value by anticipating their issues and developing leading-edge total solutions, as well as designing and generating new business possibilities for them. Damiao often shares this 1968 quote by Melvin Conway with his clients:

“Any organization that designs a system will inevitably produce a design whose structure is a copy of the organization’s communication structure.” 

It is this recognition of good communication as essential to the success of any organization or team that drives him to facilitate work in the areas of collaboration and innovation with companies. His interventions have ranged from helping teams overcome disagreements around work responsibilities to resolving conflicting cultural values. Whether around collaboration or innovation, Damiao uses a systematic approach to move teams from disagreement to alignment, as developed by Conversant, a US-based strategic partner. To support his own professional development in these areas Damiao has twice attended Conversant’s eight-month Credibility-Influence-Impact Program.

Damiao is originally from Macau. He spent 25 years studying and working in Canada, and now lives in Shanghai. He has a Bachelor of Science degree from the University of Regina, Canada, and is fluent in English and Cantonese and proficient in Mandarin. He contributes to his community through events such as the Shanghai Startup Weekend, generating ideas and connections that help produce the best results possible.

Damiao manages the Executive MBA program at the Shanghai campus of the HULT International Business School, where he is also a part-time professor of Communication, Entrepreneurship and Technology Management to MBA and Master of International Business students. He is certified in the Marshall Goldsmith Stakeholder Centered Coaching methodology.

FACILITATORS

Chris Morrall

Chris Morrall

Facilitator

Chris is a Coach and Personal Development expert with over 20 years’ experience helping organisations and individuals understand what “good” looks like and identifying and developing talent either within themselves for career management – or Assessment Centres, Development Centres and 360 degree feedback for organisations.

He has a keen interest and extensive practical experience in supporting people and organisations that are going through a period of change; redundancy, redeployment, relocation and realignment. Ranging from helping manage minor or major restructuring in organisations through to site relocations of as project director to relocate thousands of people and retain key talent, managing the whole change and communication process.

Noshua Watson

Noshua Watson

Facilitator

Dr Noshua Watson advises start-ups, foundations and international development organizations on strategy and business development. As a consultant, she develops analytics and market research tools for international development organizations and social enterprises.

Noshua has worked at Accenture, the Institute of Development Studies (IDS) at the University of Sussex and Fortune magazine. Her clients have included PwC, Unilever, the United Nations, the Rockefeller Foundation and the UK Department for International Development.

She holds a PhD in Strategy from INSEAD and a masters degree in Economics from Stanford University.

“Analytics allows companies to rigorously identify opportunities, select potential markets and target audiences. Using key performance indicators and selected distribution or messaging channels, companies can set benchmarks and compare themselves to competitor organizations. Most importantly, companies can design competitive strategies that differentiate them from the pack based on facts, not guesswork.”

Toyoyashu Hirai

Toyoyashu Hirai

Facilitator

Toyoyashu Hirai has 13 years experience consulting in the financial services industry and commercial
banks and companies throughout Japan. Additionally he worked for 8 years in New York and Illinois consulting to Japanese firms with interests in North America. Toyoyashu joined Sofia, Inc., a marketing and development company located in 2005 after several years specializing in talent management and recruitment process outsourcing.

Since joining Sofia he has specialized in internal communication and branding and learning and development. In his current role he advises medium-sized businesses on conceptual skill training, mission and vision penetration, workshop facilitation and organizational development.

Toyoyashu has a BA Law from Waseda University and Master of Law (LLM) from the University of Illinois at Urbana-Champaign, in addition to admission to the New York State Bar.

Michiaki Lee

Michiaki Lee

Facilitator

Michiaki Lee previously worked as a management consultant for PwC and several other well known consultancies in Japan. Michiaki specializes in organizational strategy and development. Clients include, A.T. Kearney, Goldman Sachs, IBM, and Mitsubishi Corporation Group. As a trainer, he has facilitated a wide range of topics, including leadership and coaching, cross-cultural management, diversity, innovation, and customer planning. He has completed the “Hogan Assessment Certification” and conducted sessions for high potential leaders in SouthEast Asia, and in 2014-2016 taught at the National University of Singapore as a guest lecturer.

Michiaki is a graduate of Keio University and has an MBA from Babson College F.W. Olin Graduate School of Business. A native Japanese speaker, he also speaks English fluently.

BOARD OF ADVISORS

  • Michele Tucci, Asia Pacific Director of Business Development, Mint, Payments Ltd.
  • Ian Macdermott, Learning & Development Consultant
  • Lucy Quist, Managing Director, Bharti Airtel, Ltd.
  • Seon King, CEO, Nyu-Media Ltd.
  • Patrick Curren, CEO, Freedom’s Light
  • Carl Sylvestre, CEO, Carl Sylvestre Consulting
  • Michelle Eaton, Educational Management Consultant